Due to a recent boost to the Scrumpymacs technical department, we’re now available to offer a full repair service.

If you’re Mac is on it’s last legs, on it’s way to Apple heaven, or just in need of a quick spruce up, we can help.

Please note though, we only undertake repairs on Macintosh equipment. We’re not able to repair iPhones, iPods or iPads.

Our repair services and prices are as follows:

Investigation Fee £30 (one off price):
This fee is charged for general initial fault finding.  It also includes us running ASD (Apple Service Diagnostics) to check for any possible internal hardware faults/failures.

After this has been carried out a price will be quoted to the customer for the repair.  If you go ahead with the repair then this fee is waived.

This fee is still applicable if no fault is found.

Hourly Rate £45:
Hardware and software repairs are undertaken at this rate, charged as hour-long blocks, with the minimum charge of £45 applicable to all repairs. If the repair entails replacement parts then we will run ASD again to ensure no further faults are found. Please note that this fee is for labour only, all replacement parts will be charged accordingly.

Data Recovery £30 per hour:
Hard drive failed? We can help. Our data recovery service has an excellent success rate. Sadly, we cannot guarantee your data being recovered if the hard drive is damaged in such a way that makes recovery impossible. This cannot be determined until an attempt at data recovery has been made, so the charge still applies even if it’s unsuccessful.

The price however does include rescued data being transferred to a drive of your choosing.

Data Transfer £30 (one off price):
If you need data moving from an old Mac to a new one, we take the hassle out of it for you.

RAM upgrades: 
If you want to upgrade your RAM, we’ll happily fit it for you – whether you’ve purchased the RAM from us or not.
This is charged at a one off fee of £10 per computer, except for a pre-2011 Mac Mini, in which case we charge a one off £15 fee.

Hard Drive upgrades:
If you wish to upgrade the hard drive in your Mac, we provide a fitting service on drives either purchased from us or elsewhere . This also includes formatting the drive and installing an operating system (excluding OSX 10.7 Lion).  Due to various models of Macs requiring different processes to fit new hard drives, the pricing is itemised as follows:

Mac Pro, G5 and G4 Tower: £15.
All iMac and Mac Mini models: £25
All Mac laptops: £25

Any other services can be quoted individually. So if you’re Mac is getting senile or going bump in the night, don’t hesitate to contact us now.

Just one of the many G5 Power Macs being fixed

We recently had a bit of a tidy in the Scrumpy HQ warehouse and found quite an array of ‘stuff’ that had been hiding for some time!

Aside from Colonel Gaddafi’s bodyguard, a small family of Dodo’s, one men’s size 7 left shoe  and Lord Lucan’s briefcase, we found 146 (!) non-working G5 Power Macs.

Junior technician Daniel has been charged with repairing as many of them as possible. So far he’s been at it for a week, with a success rate of 2/3. Some of the issues he’s fixed so far include: Power supplies, Logic Boards, Processors, Optical Drives, various sensors, thermo calibration issues and has even found time to make the tea and convince himself that ITFC will make the Championship Playoffs this season…